great tastes. great stories.

deliveries and returns

custom made boxes

3L tin with its postal box

To make sure Zejd’s beautiful Lebanese extra virgin olive oil 3 litre tin arrives safely, it needs a good box. When we needed to order more, we were dismayed to be told we would have to order 1000 boxes rather than the couple of 100 we needed. Luckily Post Pack Packaging kindly agreed to custom make a box based on the previous one and adorn it with our logo. 

packaging for the 3L tin

Since we have a lot of cardboard boxes from our shipment of Zejd products, we make good use of this as padding to make sure everything arrives safely. 

gift wrapping

If you’ve ordered from our gift collection, we will add a gift card designed by Zelfa el Khazen of a “namlieh” or a Lebanese larder. We can write the message for you on the shelves. 

a tin of EVOO being wrapped in protective hive wrapping
packaging shorkk
packaging_shorkk

packaging

We wrap your items in tissue paper and in a protective wrapping called “hive wrap” rather than bubble wrap. Mindful of choosing a sustainable source of material for packaging, all components are biodegradable and can be recycled to support a more sustainable environment.

delivery policy

Currently we offer shipping to UK addresses only as part of our delivery policy. Should you wish to send parcels to the Highlands and the Channel Islands, please contact us for postage rates in these areas.

To make it fairer, we’ve added a choice of posting prices.

You can choose either 1st class 24hr tracking or 2nd class 48hr tracking with Royal Mail since they accept liquids. We’ve added in a small charge for the box and the packing material. 

For larger orders, we will be in touch with you to work out the most cost effective solution. 

returns

We take great care to make sure your items get to you in perfect condition. Sourcing the right boxes and materials is an important part of our business. If your items don’t arrive in perfect condition, please contact us within 5 days of receipt to arrange return.

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